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Application Supporter (L2)

  • Salaire: Negotiable
  • Type d'emploi: Contract, Full-time
  • Lieu: Zurich
  • Secteur: Helpdesk / Support
  • Date de mise en ligne: 05/04/2018
  • Référence du poste: J383021AIRA-090318
Nous sommes désolés, ce poste est maintenant pourvu. Recherchez des postes similaires ou retournez à la page d'accueil.

Application Supporter (L2)

Our client, headquartered in Zurich, is an important subsidiary of a global company in the finance industry.

We are looking for a 2nd Level Application Supporter with a financial/banking background. For this contract position based in Zurich, our client is looking for an English-speaking candidate who can start as soon as possible.

Scope of work:

  • Provide in-depth 2nd level support across a number of in-house high-profile FID / FX trading applications including root cause identification, bug fixing and problem management
  • Engaging with application development teams in capacity as Subject Matter Expert within application support to ensure support requirements are delivered with application releases to make them support-ready and on documenting changes
  • Leading major incidents including face off to senior managers within business and IT

Skills:

  • 4+ years of production support experience of multiple high-profile applications within a large organization ideally within a financial environment
  • Understanding of basic business concepts within a bank trading environment (FID / FX products) - Unix / SQL querying (Oracle / Microsoft SQL) / Windows Server
  • Experience in working with service level agreements and ITIL Process
  • strong communication skills
  • stress resistant
  • excellent problem-solving skills
  • English is a must, German is a plus

Interested? Please apply online. We look forward to receiving your application.

Please don't hesitate to send your CV to Ines Radnic or if you should have any questions, please don't hesitate to call on +41 44 229 99 26. If this position is not a perfect fit, please browse through the rest of our job vacancies as we have a range of permanent and contract opportunities available within Switzerland.

Experis IT is Europe's leading IT&T recruitment agency. Experis IT has more than 200 currently open vacancies and we will be more than happy to find the perfect role for you!

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