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Desktop Support Analyst

  • Salaire: CHF35 - CHF45 per hour
  • Type d'emploi: Contract, Full-time
  • Lieu: Basel
  • Secteur: Helpdesk / Support
  • Date de mise en ligne: 28/05/2018
  • Référence du poste: J383243ASVT-140318
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Desktop Support Analyst - Basel - 100%

Experis is the global leader in professional resourcing and project-based workforce solutions. Our suite of services range from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organisational growth by attracting, assessing and placing specialised professional talent.

For our international client based in Basel, Experis is currently looking for two Desktop Support Analysts for a contracting position until end of October 2018.

General information:

- Start date: 11.06.2018
- Latest start date: 18.06.2018
- End date: 31.10.2018
- Work location: Basel
- Workload: 100%
- Remote/Home Office: Not possible
- Travelling: Not required

Tasks & Responsibilities:

- Migration of current GMP Manufacturing IT Systems from current windows policies to new pre-defined policies
- Testing the system after migration
- In case tests are not successful, root cause analysis and resolution are also in scope of this position

You bring for this role the following qualifications:

Must Haves:
* 5 to 7 years of experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory experience as 2nd level support)
* 5 to 7 years of experience with business processes in the manufacturing and laboratory environment
* Validation experience with working in a project environment and in Informatics Service Support and Service Delivery (experience with ITIL)
* Previous experience in system installation and maintenance of operation systems, hardware and peripheral devices e.g. bar code scanner, printer etc.
* Strong technical skills in different operating systems
* Windows 2003/2008/2012
* Windows 7
* Windows XP
* Excellent communication skills, fluent in German and English
* Service oriented attitude, being able to communicate with our customers

Nice to Haves:
+++ GxP certification
+++ CSV (at least CSV knowledge, ideally 2-3 years of experience)

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However should you have any questions please contact Stéphanie Vogt on +41 61 282 22 16.

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Check out all of Experis' job openings at or visit my personal page and connect to me on

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