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IT Support Specialist

  • Salaire: CHF52 - CHF62 per hour
  • Type d'emploi: Contract, Full-time
  • Lieu: Basel
  • Secteur: Helpdesk / Support
  • Date de mise en ligne: 17/10/2017
  • Référence du poste: J375815AJMK-171017
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IT Support Specialist

Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with Business opportunities across a number of professional sectors, with IT being at the heart of our operations

On behalf of our client, one of the biggest pharmaceutical players based in the Basel area, we are looking for a Tech Center Specialist.

This is a contracting position starting in January until the end of 2018.

Tasks & Responsibilities:

The Tech Center Specialist plays a crucial, hands‐on role in providing technical support and education to both scientists and administrators. This role is responsible for providing day‐to‐day support of IT devices (PCs, Macs, mobile devices), infrastructure, and applications (e.g., both off‐the‐shelf and internally developed). In addition to providing local, hands‐on technical support to personnel within their area, the Technician must build and maintain strong working relationships with users and other support personnel.


  • Responsible for installing and configuring desktop software and peripherals
  • Strong knowledge and the ability to troubleshoot MS Win 7/10, MS Office, Adobe, Modern Browsers, Internal Applications, and more
  • Ability to troubleshoot OS X Mountain Lion / Mavericks, MS Office Mac, Adobe, Safari, Parallels, Keychain, and other iOS related issues
  • Partner effectively with IT resources to provide reliable end‐to‐end IT service deliver
  • Perform trending and continuous improvement analysis within areas of responsibility
  • Record problem and resolution details in the ticketing system
  • Provide end user training with traditional and modern training methods, tools and techniques
  • Experience in supporting global IT desktop and lab services including configuration, patching and diagnosis of server/desktop/PC systems, Mac Systems, and Mobile Devices (e.g., iPhone, iPad, Android)
  • Proven ability to educate end users on device and application capabilities
  • Professional certifications (MCSE, Cisco, CompTIA A+/Net+, ACMT) a plus

Location: Basel

Start Date. 02.01.2018

If you are a result IT Support Specialist oriented currently looking for a challenging new position that applies to your skills, then we look forward to receive your application!

I'm always looking for skilled IT Professionals please don't hesitate to send me your CV. You can also check my page: to see all the positions I'm recruiting for or just connect with me on LinkedIn

Not the right job for you? Since new jobs are coming in every day just give us a call +41 (0)61 282 22 17. Experis, the leading IT recruitment agency in Switzerland has many open jobs, just browse our website now to find interesting professional opportunities!

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