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Medical Writer / Medical Information Manager - Pharma

  • Salaire: Market Rates
  • Type d'emploi: Contract, Full-time
  • Lieu: Zug
  • Secteur: Other
  • Date de mise en ligne: 25/01/2019
  • Référence du poste: BBBH96932

Medical Writer / Medical Information Manager - Zug - Pharma

Experis is currently supporting our global client within the pharmaceutical industry for their search for a Medical Information Manager for an initial 1-year project near Zug, Switzerland. This project is slated to go live in ASAP and the resource must be based onsite. If you want to work for a fantastic global company doing amazing things within pharma, love working in a fast-paced environment with a global team of experts near Zug, then please read on!

What is it you'll have to do?

My client is looking for an experienced Medical Information Manager. This person will be responsible for generating and maintaining standard medical content which will ultimately be provided for medical information requests for professionals within the healthcare space. The Medical Information Manager will generate material used to train call center agents and medical staff on processes, standard materials and new content. Part of the role also entails monitoring to ensure the content is compliant and tailored to the target audience and ready to pass any audits.

You will also have to:

  • Provide support to specific business units and aid with assuring that complex inquiries handled by the field personnel are dealt with appropriately
  • Monitor the accuracy of the responses by the call center staff and ensures corrective actions so as to be compliant with internal and global regulations
  • On-going training of call center agents on new medical information content
  • Call center metrics monitoring
  • You will manage a real-time database of information materials that enables call center agents and external staff to be able to excel at their jobs

Your specific background:

We are looking for an English-speaking professional who brings along experience gained from working on specific pharma projects.

  • You bring along a background in a clinical setting and have scientific training
  • You have a solid understanding of regulatory policies governing scientific interactions with physicians
  • Several years of experience in a post-marketing setting is highly preferred
  • You hold either a Swiss or an EU passport

If you are immediately available for this exciting project near Zug, Switzerland, please get in touch directly with Eric Schuster (+41 44 229 9937) or send xer your CV and testimonials today through the link in the advert. We can only consider Swiss/EU nationals for this engagement.

Experis is Europe's leading IT&T recruitment agency. Take a look at our homepage for other interesting opportunities or call us on +41 44 229 99 99. Experis has more than 200 currently open vacancies and we will be more than happy to find the perfect role for you! Just visit us www.experis.ch.

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