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Process Manager (Document Management)

  • Salaire: CHF70 - CHF80 per hour
  • Type d'emploi: Contract, Full-time
  • Lieu: Basel
  • Secteur: Content / Document Management
  • Date de mise en ligne: 06/09/2018
  • Référence du poste: BBBH86703
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Process Manager (Document Management)

Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with business opportunities across several professional sectors, with IT being at the heart of our operations.

For our international client based in Basel, Switzerland, Experis is currently looking for a Professional Process Manager to start on a new project.

Job Summary

The ALPIN 2.0 project is about to redefine the operating model related to Artworks (printed packaging materials - i.e. patient information leaflet that can be found in the drug package). Managing a high number of artwork changes of Drug Products through the client's supply chain is a complex process. Simplifying this is the aim of this project. The plan is to achieve (through process simplification and interlinked best-in-class informatics infrastructure) making the systems involved in the processes more user-friendly and to enable an increased throughput of artworks changes.

This person will be involved in the ALPIN project which is close to being implemented. The project is about implementing a new Artworks management system for the client, allowing them to be more effective in Artworks management.

Your tasks and responsibilities

  • Support end user Artworks documentation, building on a new Google site
  • Define and build a google support site for Artworks end users worldwide
  • Support on-line IT system tool (Walkme) development for end users
  • Build on-line help tool for end users using Walkme
  • Document Walkme support tool
  • Coordination of several Teams to align information
  • Deliver the required information to the project Manage

What you must have

  • 5+ years of experience in Process support
  • Experience in Building end user support infrastructure
  • End users support oriented person
  • Good practice of IT tools like (Google tools, Microsoft)
  • Experience in writing and publishing documentations
  • Business English
  • Good communication skills
  • Good Team player

Nice to have:

  • Walkme experience and Knowledge
  • Former Roche experience
  • German


  • Start date: 24.09.2018 (latest start: 01.11.2018)
  • End date: 31.12.2018
  • Extension: an extension might be possible, but would need to be approved
  • Work location: Basel
  • Workload: 80%
  • Remote: 1 day per week, prior to approval
  • Travelling: Some travel to Kaiseraugst
  • Department: MMSA (Non-IT)
  • Team: working closely with the project team in Basel

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Alexander Russell on +41 61 282 22 16 or via email

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Check out all of Experis' jobs at and connect to me on

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